“there are elements of overlap and repetition amongst this group of paragraphs. Separately or together, it appears to me they raise the following distinct points of substance. The first is that the tribunal applied the wrong legal test in order to determine whether, in particular in relation to Mr Lillis, the decision to dismiss was because of the protected acts or at least one of them. The second is that it erred in reaching the conclusion or explaining how it had reached a conclusion about whether, even if it applied the correct legal test, Mr Lillis’s conduct was because of the protected acts. In the absence of oral evidence from Mr Lillis himself, the third is that the tribunal erred in concluding that what influenced Mr Lillis was something separable from the substance of the protected acts applying Martin v Devonshires. The fourth, raised by the second part of paragraph 4, is that the tribunal wrongly sought to separate the complaints into Equality Act and non-Equality Act complaints and all the claimed protected acts were admitted to be such. In the light of the wording of paragraph 8.5, the first of these points is arguable. The others are closer to the margin of arguability. The tribunal did have some evidence to draw upon when considering what it could infer about Mr Lillis’s thought process, including the notes he had made prior to speaking to the claimant, the transcript of what he said in the conversation itself, and the wider evidence and findings about the course of the claimant’s employment. Whether the third is arguable as a distinct ground is debatable given the reason or reasons for dismissal were essentially a matter for the tribunal to find as a fact. The fourth, I think, misunderstands the tribunal’s point which is that apart from the protected acts, there were a number of other complaints or issues raised by the claimant over the course of his employment. However, bearing in mind that all these points are in related territory, I thought it better to allow this group of sub-grounds to proceed to a full appeal hearing.”
“Whatever the rights and wrongs of the expenses situation, it was clear that it remained a significant bugbear for the claimant and he frequently raised it when other matters were being discussed.”
“Things deteriorated in the spring and summer of that year [that year being 2019] and in cross-examination, the claimant accepted that his performance did deteriorate after February 2019. In a one-to-one meeting which was held on 16 April, problems were clearly identified.”
“As to the remaining live issue of detriment, the test of causation under Section 27 is similar to that under Section 13 in that it required us to consider whether the claimant had been victimised “because” he had done a protected act, but we were not to have applied the “but for” testGreater Manchester Police v Bailey[2017] EWCA Civ 425 The act had to have been an effective or a substantive cause of the detriment but it did not have to be the principal cause. The most recent formulation of the test in Warburton v The Chief Constable of Northamptonshire Police[2022] EAT 42 stressed the need to focus upon the reason why Question and consider whether the protected act had been, at the very least, a significant influence of the detriment.”
“8.3 Although the respondent was not able to call Mr Lillis to explain his decision, Mrs Cranshaw gave good, compelling evidence about what was in her mind at the point of the appeal. The respondent drew on a number of points. 8.31 First, there were the claimant’s concerns over his expenses and the fact that once they had been reserved in a way which had not been to his liking, a marked impact that was noted upon his attitude and performance. 8.32 The significant performance - concerns had begun to become apparent from at least the spring of 2019 which Ms Bilby recognised ought to have been addressed sooner and were directly with him. A detailed exposition of that evidence on that issue was set out in the respondent’s closing submissions, particularly between paragraphs 4 and 19. 8.33 The claimant’s attendance was also an issue. The trigger under the respondent’s sickness policy had been met ten days or more in six months. The claimant had seven weeks off in four months. 8.34 The claimant’s character and personality had also made it difficult for him to have undertaken the role, it was said. According to his manager, he was someone who needed direction and structure whereas the role required initiative and imagination. His personality had also seemed to have caused him to become fixated over the expenses issue. 8.35 The respondent further asserted that it had treated the claimant’s grievance seriously and properly. An external independent person had been engaged. There was a significant and detailed investigation and the complaints were partly upheld. It could not have been said that they had been ignored or brushed under the carpet.” 8.4 There were two main points which the tribunal took from the respondent’s case. First, while it was undoubtedly the case that the claimant had raised a number of complaints with his employer, only a small part of what he had complained about had been covered by the Equality Act. He had complained about expenses issues, immigration advice, failures to be promoted, residents who had harassed him, and many other things. We accepted the respondent’s submissions on this point included that Mr Lillis’s reference to him as a complainer was properly to have been viewed as being separable from the protected features of the complaints themselves. As in Martin v Devonshires, it was the manner of the claimant’s complaints which had frustrated Mr Lillis and his inability to accept a decision and move on (regarding his expenses, for example). It was a reflection of the manner in which he had approached issues at work, not the issues themselves. They were separate things. 8.5 But further and more significantly, it was clear to us that the claimant’s performance had been consistently recorded as poor and deteriorating through 2019 and 2020. Even from the claimant’s closing submissions, it was evident he was still unable to see the overwhelming evidence against him in that respect. We did not consider that the protected acts had been the effective or substantial cause of the claimant’s dismissal. The overwhelming reason for his dismissal had been his performance but, linked to that, his attitude and, to a lesser extent, his attendance.” 8.31 First, there were the claimant’s concerns over his expenses and the fact that once they had been reserved in a way which had not been to his liking, a marked impact that was noted upon his attitude and performance. 8.32 The significant performance - concerns had begun to become apparent from at least the spring of 2019 which Ms Bilby recognised ought to have been addressed sooner and were directly with him. A detailed exposition of that evidence on that issue was set out in the respondent’s closing submissions, particularly between paragraphs 4 and 19. 8.33 The claimant’s attendance was also an issue. The trigger under the respondent’s sickness policy had been met ten days or more in six months. The claimant had seven weeks off in four months. 8.34 The claimant’s character and personality had also made it difficult for him to have undertaken the role, it was said. According to his manager, he was someone who needed direction and structure whereas the role required initiative and imagination. His personality had also seemed to have caused him to become fixated over the expenses issue. 8.35 The respondent further asserted that it had treated the claimant’s grievance seriously and properly. An external independent person had been engaged. There was a significant and detailed investigation and the complaints were partly upheld. It could not have been said that they had been ignored or brushed under the carpet.”
“What does AS [that being the claimant] think of the investigation, outcome, and recommendations?”
“He has appealed with a 10-page appeal letter refuting the findings.”
“Can we do anything further to improve his performance, attendance, and attitude to GS [GS being the respondent]?”
“Not in the author’s view. The extent of complaints, appeal, and performance and attendance issues are too ingrained to resolve so as to add value to the business and make AS a valued employee.”
“What is the relevance of this?” 17. Answer: “Less than two years’ service means the employee cannot sue for unfair dismissal as they don’t have the required service. This would come under theEmployment Rights Act 1996 . Any other form of litigation by an employee is difficult to prove, such as discrimination under theEquality Act 2010 .” 18. Question: “Why do you think he may sue for discrimination?” 19. Answer: “He may take the view we’re seeking to terminate his employment because he has raised a grievance, thus discriminating against him. Of course, this is not the case.” 20. Question: “What is the view on this employee from a HR perspective?” 21. Answer: “He does want to leave the business as he can’t/won’t do the job he’s employed to do. The issue for GS is how do we lose him with the least risk as he won’t.” 22. Question: “Is he likely to sue whatever we do?” 23. Answer: “Yes, the issue will be which piece of employment legislation will he sue under. This will either be theEmployment Rights Act 1996 for unfair dismissal, two years’ service required to use this legislation or theEquality Act 2010 for discrimination. No length of service required to sue under this legislation. However, very difficult to prove. Of course, given enough service, he could resign and use both pieces of legislation to sue. GS does have control over this.” 24. Mr Lillis then sets out a series of options. The first option was to manage the claimant through performance improvement plans and disciplinary procedures. The second option was to have a protected conversation and reach agreement. The third option, which was the recommendation that was finally given, was to: “Dismiss based on the under two-year rule, thus eliminating the risk of him suing for unfair dismissal under the ERA. However, he may still sue under theEmployment Act 2010 for discrimination, albeit this is much harder to prove, costly for him, and time-consuming. Probably 12 months to come to ET. Our approach would be to discuss with ACAS and try and reach a settlement via a COT3 and if that fails, seek a pre-trial to get the claim rejected as it has no significant chance of success, and if that fails, take a view.”
“Following the concerns you have recently raised, Steve Lillis, HR business partner, has now taken up your case and would like to meet with you to discuss the concerns you have raised about the business and your future employment with GreenSquare.”
“The company is concerned with regard to your current employment and how unhappy you are.”
“The issue we have is that you are a very unhappy employee.”
“I’d like to understand, if I may, why you are such an unhappy employee and whether you’re going to continue working for GreenSquare.”
“The company is considering releasing you from your employment.”
“On the basis that your performance is poor, your attendance is poor, your attitude is poor, and the company doesn’t see any real partnership between you and GreenSquare going forward.”
“I read the investigatory report and investigatory outcome letter which you hadn’t agreed with and you put in an appeal.”
“So the issue is now, Andras, the is not who’s right and who’s wrong. The issue is one of why should this company keep you employed as a resource when you don’t perform and all you do is complain?”
“All right. We feel we’ve treated you fairly, or GreenSquare feels they’ve treated you fairly. GreenSquare feels they’ve listened to all of your concerns and GreenSquare believes that they’ve dressed all of your concerns. We now have an appeal situation and we now have a situation for a subject access request as well. Don’t know what we’ve done to deserve that but there you are.”
“Your employment contract with GreenSquare will come to an end forthwith. As from today, your employment will be terminated.”
“I will write to you formally and I will let you know the reason for termination. I will put the details in the dismissal letter but the bottom line is, Andras, that the company can no longer employ a person that has got poor performance, poor attendance, and poor attitude.”
“But quite frankly, all you’ve done is knock GreenSquare and say how poor GreenSquare is and might be for you. If that’s the case, Andras, we’d rather you didn’t work for GreenSquare. With the question being asked by the claimant: “So what is your reason for terminating my employment again?”
“Performance, attendance, and attitude.”
“When you say my attitude, is that even, sort of, a legal term?”
“I told you the reason for termination. A letter will go out to you today or tomorrow. As from this time, 23 minutes past 3, you’re terminated working for GreenSquare. Ensure that your equipment is all switched off... [et cetera].”
“Your poor performance, your poor attendance, and your poor attitude within your job function.”
“(1) A person (A) victimises another person (B) if A subjects B to a detriment because— (a) B does a protected act, or...”
“(1) This section applies to any proceedings relating to a contravention of this Act. (2) If there are facts from which the court could decide, in the absence of any other explanation, that a person (A) contravened the provision concerned, the court must hold that the contravention occurred. (3) But subsection (2) does not apply if A shows that A did not contravene the provision...”
“Decisions are frequently reached for more than one reason. Discrimination may be on racial grounds even though it is not the sole ground for the decision. A variety of phrases, with different shades of meaning, have been used to explain how the legislation applies in such cases: discrimination requires that racial grounds were a cause, the activating cause, a substantial and effective cause, a substantial reason, an important factor. No one phrase is obviously preferable to all others, although in the application of this legislation legalistic phrases, as well as subtle distinctions, are better avoided so far as possible. If racial grounds or protected acts had a significant influence on the outcome, discrimination is made out...”
“The doing of the protected act does not have to be the sole or even the principal cause: it is enough if it was a significant part of the respondent’s reason for doing the act complained of.”
“To be cautious regarding features such as multiplicity of grievances and obsessive overreaction by an employee as exceptional.”
“...the ‘separability principle’ is not a rule of law or a basis for deeming an employer’s reason to be anything other than the facts disclose it to be. It is simply a label that identifies what may in a particular case be a necessary step in the process of determining what as a matter of fact was the real reason for impugned treatment. Once the reasons for particular treatment have been identified by the fact-finding tribunal, it must evaluate whether the reasons so identified are separate from the protected disclosure, or whether they are so closely connected with it that a distinction cannot fairly and sensibly be drawn...”
“Any decision could usually have been expressed or structured differently, and perhaps a different court might have preferred a different structure or form of expression if it had had the task of writing the decision in the first place. It is, equally, always easy to say that an extra word or sentence would have improved a decision’s resilience against an ex post facto attack following detailed scrutiny of it in preparation for an appeal. But that does not in itself mean that the original decision is wrong. The question is not whether the decision is ideal, or even excellent, but only whether it is good enough, with reasoning which is sufficient, and free of demonstrable error...”