“66……..The content of the e-mail was, without wishing to be disrespectful to the claimant, rather garbled, and it seemed to us that, at times or greatest stress, the Claimant did type and send emails which were rather incoherent and contained a number of typographical errors, in contrast to his usual emails which were properly typed and coherently expressed. 67. In the e-mail, the Claimant made reference to not being insubordinate, not having a history of disrespectful emails, and not having to go back to his GP, for more tablets and more time off. Those comments clearly referenced those matters which in our view, confirmed that they had been discussed during the conversation. However, our conclusions were that the call was made by Mr Wade and Ms Ross with good intentions and without having any clear understanding of the Claimant's mental state at the time. 68. Whilst it may have been better for Ms Ross not to have made reference to insubordination or disrespectful emails, we noted that, even by the Claimants own assertion in his further and better particulars document, Mr Wade indicated that it was understood that those matters could have arisen due to his illness. We also noted that the call arose following the Claimant’s emails of the morning in which he had escalated matters to very high levels within the Respondents group internally, and also indicated that he had notified external regulators. In our view, therefore, it was not surprising that Miss Ross and Mr Wade may have been a little defensive on the call and may have been keen to impress upon the Claimant that sending emails of that sort may not have been the best way of going about things. 69. With regard to the discussion about whether to stay in work, take leave, or go to the GP, we noted that by this stage of the conversation, the Claimant himself confirmed that he was very upset. In our view, particularly bearing in mind that the Claimant was indeed shortly afterwards granted a further period of paid leave, the references made to the decision on the Claimant’s part about staying in work, taking leave, or visiting the GP, were made with the best of intentions to try to ensure that the Claimant did what was best for his health at that time.” j. The ET’s conclusions in relation to the allegation of harassment were then set out at paragraphs 198-204 as follows: “198. Considering the application of section 26 EqA, as noted….above, in stages, we were satisfied that references to the Claimant essentially being subordinate and of having a history of inappropriate communications could be considered to be unwanted. We were not, however, satisfied that the questions about whether the claimant was fit to be at work or should take paid leave or should seek medical assistance were unwanted, as it appeared to us that Ms Ross and Mr Wade were only seeking to do what was best for the Claimant in the circumstances. 199. We then considered whether the conduct, in the form of referencing the potential for the Claimant’s actions to have been viewed as insubordination and the reference to him communicating inappropriately, was related to his disability. In broad terms, we were satisfied that it was. It seemed to us that the Claimant’s e-mail to Mr Wade on the evening of the of15 February 2018 , and the emails that he sent to other of the Respondent’s managers by way of escalation on16 February 2018 , which were actions considered to potentially amount to insubordination and/or to be inappropriate communications, had been triggered by the Claimant’s condition. In our view, he had not been suffering from anxiety in the way that he was at the time, he would not have taken the action he did or expressed himself in the way that he did. We were therefore satisfied that the matters raised related to his disability. 200. We then considered hostile, degrading, humiliating or offensive environment for him, whether the conduct had the purpose or effect of violating the Claimant’s dignity, or of creating an intimidating [environment]. We saw no evidence of any motive or intent on the part of Ms Ross and Mr Wade to violate the Claimant’s dignity or to create such an environment. With regard to effect, we considered that the Claimant certainly perceived that his dignity was being violated by virtue of the comments made at the meeting. However we were conscious that we also had to consider the other circumstances of the case and whether it was reasonable for the conduct to have had that effect. 201. In that regard, we were conscious of the context behind the meeting of16 February 2018 . We considered that the e-mail exchange between the Claimant and Mr Wade on 15 February had been anodyne, and that Mr Wade and Miss Ross would have understandably been somewhat on the defensive as a result of the allegations made by the Claimant to Mr Wade directly in his e-mail on the evening of 15 February, and by the escalation of matters by the Claimant on 16 February to more senior people within the Respondent’s organisation. Consequently, we felt it was not unreasonable for Mr Wade and Ms Ross to wish to speak to the Claimant on 16 February. We also did not consider that it was unreasonable at that time for Ms Ross and Mr Wade to be somewhat critical of the Claimant’s actions and to point out the way in which they could be perceived. 202. We noted that, by that stage, the Claimant had had a period of sickness absence by reason of anxiety and, therefore that Ms Ross and Mr Wade were aware of the Claimant’s condition, but we do not consider that they would reasonably have been fully aware of the Claimant’s difficulties at that time. We also noted, in the Claimant’s summary of the meeting in his further and better particulars document, that Mr Wade indicated that the Claimant’s condition might have caused his actions, and that ultimately the call moved on to discussing whether the Claimant was fit to be in work at that time. Whilst, as we have noted, the Claimant took issue with that discussion, in our view that was simply an attempt by Ms Ross and Mr Wade to check that the Claimant was fit to be in work, and we anticipate that this was largely driven by the Claimant’s reaction at that time. ……. 204. Overall, in our view, we did not consider that, taking into account the overarching circumstances, it was reasonable to conclude that the Respondent’s conduct, in the form of raising issues of potential insubordination and inappropriate communication, should be considered to have had the effect of violating the Claimants dignity, or of creating an intimidating, hostile, degrading, humiliating or offensive environment for him. We considered that, had the Claimant’s managers made similar comments subsequently, i.e. in circumstances when they would have been more on notice of the impact of their words on the Claimant, then a harassment claim would have been made out, But in the circumstances that applied on16 February 2018 , it was not.”
“119. He [Mr Jarvis] noted that the ratio of team members to the CRM in Cardiff was smaller than the ratios in the other offices. In Cardiff, the CRM was in charge of a team of approximately 6; In Manchester, the CRM was in charge of a team of approximately 14; and in Liverpool, two CRM's were in charge of approximately 23 team members. The three Southern offices, amounting to 11 employees, were managed by one CRM in London…… …… 122. Following the identification of the potential to make the role of CRM in Cardiff redundant being confirmed, Mr Morris [the Respondent’s Head of Costs for the Compass Group] was contacted by Ms Ross to take charge of the consultation with the Claimant. This appears to have been done due to Mr Morris’ experience of dealing with internal HR matters including redundancies. A note taken by Mr Morris of his discussion with Ms Ross noted that Ms Ross had explained that the Claimant had brought three grievances and two tribunal claims, and he had been through occupational health processes and had been very unwell. The note recorded that Ms Ross told Mr Morris that the Claimant could not deal with some duties, and that two senior drafters were running the office. The note also recorded the other CRM's in the other offices and stated that that structure was not in place in Cardiff. 123. Mr Morris’ evidence which we accepted, was that he was extremely reluctant to undertake the consultation. He was focusing on his role as the head of NIHL, which included, at the time, the management of the collective redundancies in Leeds. His evidence was also that he was unhappy that he was being asked to undertake such a role due to the fact that other managers had not been trained up to perform it. Ultimately, however, following Ms Ross’ explanation about the issues that had arisen with the Claimant in recent times, Mr Morris accepted that he would undertake the role of managing the redundancy consultation process with him.” d. The Tribunal later set out its specific findings in relation to unfair dismissal at paragraph 150 – 175. Of particular importance in the context of this appeal are the following findings: i. Although there was a lack of documentation around the redundancy decision and process, the ET was “satisfied that the reason for the Claimant’s dismissal had been redundancy.” (Reasons, paragraph 152) ii. “We noted that the statutory definition of redundancy was made out in that there was a reduction in [the] requirement for employees to carry out work of the particular kind carried out by the Claimant in the Cardiff office. In that respect, we noted the lower ratio within the Cardiff office of manager to other staff within the costs team, and also that two senior drafters within the Cardiff team had taken on the [Claimant’s] duties during his two lengthy periods of absence in December 2018 to January 2019, and June, July and August 2018. Indeed as the Claimant had himself confirmed in his discussions with the occupational health adviser, and in other emails, even when he had returned, he was only undertaking a limited part of his duties with the balance being managed by the two senior drafters.” (Reasons, paragraph 153) iii. “In the light of those points and the overall drive of the Respondent’s organisation to reduce costs and improve efficiencies wherever possible, we were satisfied that a redundancy situation existed and therefore that redundancy was the reason for dismissal.” (Reasons, paragraph 154) iv. “We noted the Claimant’s contentions that the redundancy was, in effect, a sham, and that the underlying reason for dismissing him was either his health and his sickness absences or the fact that he had raised grievances, and indeed brought tribunal claims about his bonuses. We noted that he felt he particularly felt that Ms Ross, the HR manager with responsibility for the cost business, was motivated to manipulate his dismissal in that regard. However, we took account of Mr Morris’ evidence that he had to be persuaded to undertake the role of managing the redundancy consultation with the Claimant, and that he was “his own man”, who had, in the past, reached decisions on internal HR matters which were not those that had been felt appropriate by immediate line management, e.g. he had upheld appeals against disciplinary sanctions. We considered that if there had been any underlying motivation from within the cost business itself, whether from Mr Jarvis or Ms Ross or both, then they would have managed the redundancy process themselves, and would not have brought in a relatively independent person to make the ultimate decision.” (Reasons, paragraph 155) v. “We also noted the evidence of Miss Grewal that Miss Ross played no part in the identification of the Claimant’s role as potentially redundant, and would never have played any part in that decision, bearing in mind that HR's role is simply to assist with the implementation of strategic decisions by management. Overall, therefore, whilst the Claimant’s health and the concerns he had raised may have been in the background, and in our view may have made it a little easier for the Respondent to take the decision that the termination of his employment by reason of redundancy should be explored, we were satisfied that redundancy was the reason, or certainly the principal reason for his dismissal.” (Reasons, paragraph 156) vi. As far as redundancy consultation and pooling were concerned, the Claimant was effectively in a pool of one in the role of CRM in the Cardiff office and that the possibility of pooling the Claimant with other CRMs in other offices was considered but rejected (Reasons, paragraphs 159-161) with the ultimate result that “identifying the Claimant as being in a pool of one” was within the range of reasonable responses that was open to the Respondent (Reasons, paragraph 162). The other pooling option – pooling with Mr Morris himself – was found to be never a realistic option (Reasons, paragraph 163). There had also been reasonable consultation with the Claimant prior to the point at which the decision to dismiss was made (Reasons, paragraph 164). vii. The dismissal was however unfair for the reasons set out in paragraph 169, namely: “…we considered that a reasonable employer, acting reasonably in the circumstances, would have allowed the employee the opportunity to appeal against the redundancy decision. Notwithstanding that there had been a reasonable consultation process and that, in the circumstances of this case, a relatively independent manager had been brought in to manage the redundancy consultation process and to make the final decision as to whether the Claimant should be made redundant, we considered that it would have been appropriate for the Claimant to have had the opportunity to lodge an appeal against that decision and to have that appeal considered by another of the Respondent’s managers.”
“In this part, “wages” in relation to a worker, means any sums payable to the worker in connection with his employment, including – (a) any fee, bonus, commission, holiday pay or other emolument referable to his employment, whether payable under his contract or otherwise,” (a) any fee, bonus, commission, holiday pay or other emolument referable to his employment, whether payable under his contract or otherwise,”
“In my judgment, the underlying facts of Delaney v Staples are a paradigm of the circumstances in whichPart II of the Employment Rights Act 1996 is designed to operate. The employee complains that there has been an unlawful deduction from his wages. He has not been paid an identified sum. He makes a claim under Part II. The employer may have a number of defences. Those defences may raise issues of fact. Those issues will be for the tribunal to determine. But the underlying premise on which the case is brought is that the employee is owed a specific sum of money by way of wages which he asserts has not been paid to him. That, it seems to me, is the proper context both of Delaney v Staples and Part II of the 1996 Act.”
“Part II of the Employment Rights Act 1996 , as I read it, is essentially designed for straightforward claims where the employee can point to a quantified loss. It was designed to be a swift and summary procedure.”
“(1) A person (A) harasses another (B) if— (a) A engages in unwanted conduct related to a relevant protected characteristic, and (b) the conduct has the purpose or effect of— (i) violating B's dignity, or (ii) creating an intimidating, hostile, degrading, humiliating or offensive environment for B. ………….. (4) In deciding whether conduct has the effect referred to in subsection (1)(b), each of the following must be taken into account— (a) the perception of B; (b) the other circumstances of the case; (c) whether it is reasonable for the conduct to have that effect. (5)The relevant protected characteristics are— …… disability;” (a) A engages in unwanted conduct related to a relevant protected characteristic, and (b) the conduct has the purpose or effect of— (i) violating B's dignity, or (ii) creating an intimidating, hostile, degrading, humiliating or offensive environment for B. (a) the perception of B; (b) the other circumstances of the case; (c) whether it is reasonable for the conduct to have that effect. …… disability;”
“failed to have proper regard to s.27(1) ERA which defines ‘wages’ as “any sum payable to a worker in connection with his employment” and failed to consider the Claimant’s contractual terms as a whole as set out within his written contract dated19 February 2023 and the attached Annexes.”
“agreed with the submission made by the Respondent that there cannot be a contractual right to a non-contractual bonus save potentially where the employer’s actions may be said to give rise to a contractual entitlement e.g. by virtue of custom and practice.”
“…..the terms proposed by Slater and Gordon [as part of the transfer that occurred in May 2015] were improvements on he terms he previously enjoyed with Leo Abse and Cohen and therefore he was happy to accept them and did not rely on any transferred provision of his Leo Abse & Cohen terms.”