“Effective and efficient management of records provides the information foundation for decision making at all levels, mission planning and operations, personnel and veteran services, legal inquiries, business continuity, and preservation of US history.” 31.4. USAF implemented the DoD’s Records Management Program through Air Force Instruction (“AFI”) 33-322. Mrs Webster knew and understood the terms of the Instruction and provided training on records management, based on it, to service and civilian personnel [47]. 31.5. Records Custodians (“RCs”) are given the primary task of compiling records. This was an additional and often unpopular duty for service personnel [48]. RCs were overseen by Functional Area Records Managers (“FARMs”) [49]. Mrs Webster was responsible for training RCs and FARMs and overseeing their compliance with relevant standards [50]. 31.6. Mrs Webster was permitted to use base vehicles to attend units to carry out inspections of their record keeping practices [51]. 31.7. Mrs Webster could theoretically access confidential or sensitive information, but in practice this would have been difficult because she was usually in sight of others and there would have been insufficient time to read or look at individual documents. More importantly, Mrs Webster is a person of integrity who would not do such a thing [52]. 31.8. Mrs Webster trained herself on the Air Force Records Information Management System (“AFRIMS”) and then trained other people on how to use it correctly and effectively [53]. 31.9. Mrs Webster oversaw basic records management training which was delivered through an on-line course to all military personnel joining the base [53]. 31.10. A further aspect of Mrs Webster’s work concerned the destruction or archiving of records. Documents had to be checked and boxed correctly and then were sent to National Archives and Records Administration (NARA) in Washington DC or the Pentagon depending on their classification [54]. 31.11. Mrs Webster dealt with Freedom of Information Act and Privacy Act requests made by US citizens under US law [55]. 31.12. Appraisals for the financial year beginning April 2012 showed Mrs Webster’s job title as “Knowledge Operation Manager”