"14A Wholesale must-offer (1) The Licensee shall offer the programme content of the Licensed Service to any person for retail by that person to residential consumers in the United Kingdom on Qualifying Platforms : (a) upon reasonable request in writing; (b) within a reasonable time; (c) on a non-exclusive basis; (d) on fair and reasonable terms; (e) without any undue discrimination; and (f) in accordance with the requirements of this Condition 14A and any direction issued by Ofcom under this Licence . (2) The charges offered for supply under Condition 14A(1) shall not exceed the Maximum Prices. (3) The Licensee shall publish by Friday14 May 2010 standard terms and conditions under which offers shall be made further to Condition 14A(1), which shall include at least the following: (a) charges which do not exceed the Maximum Prices; (b ) the Minimum Qualifying Criteria for potential purchasers ; … (e) a dispute resolution procedure to be used between the Parties; … (6) The Licensee shall comply with any direction or request for information issued by Ofcom for the purpose of ensuring, monitoring or investigating compliance with this Condition 14A. (7) In the event that a person accepts an offer made pursuant to Condition 14(A)(1) the Licensee shall use its best endeavours to enable that person to commence retailing of the content of the Licensed Service. (8) For the purposes of this Condition 14A: … "